The world's first vegetarian OMEGA 3, EPA & DHA supplement

Returns and refunds

Returns

Our goal at Water4Life is to always ensure your complete satisfaction. If you received your item in perfect order and are not satisfied with your purchase, please contact us within 30 days of receiving your item via e-mail or phone. (If your item was damaged or defective upon receipt, please see below.)

Your returned item must be received by Water4Life within 30 days of return notification to the following addresses:

Water 4 investment Ltd, T/A water4life,
2nd floor, Baarerstrasse 75,
6302 Zug,
Switzerland.

Water4Life will not be held responsible for any shipping charges incurred in returning the item. Water4Life will issue you a complete refund less shipping and handling fees upon receipt of your returned item as long as the item has not been damaged. You will be notified via email once the return has been processed. All returns will be issued in the same form of payment originally used for purchase within three weeks of Water4Life receiving your returned item.

Refunds and Exchange policy

Water4Life does it utmost to ensure that all items arrive perfectly intact and of the highest quality. However, mistakes do happen and, when they do, we want to ensure that your Water4Life experience is still satisfactory.

You must notify Water4Life within 30 days of receipt of any damaged, defective or incorrect items. Upon notification, we will be happy to ship you a replacement at no cost to you.

All items that were damaged, defective or incorrect upon receipt must be returned to Water4Life within 30 days of receipt to:

Water 4 investment Ltd, T/A water4life,
2nd floor, Baarerstrasse 75,
6302 Zug,
Switzerland.

Upon receipt of the item, Water4Life will be happy to reimburse you for any shipping charges incurred in returning the item with a valid receipt. All shipping charges receipts must be included with the original item. Customers are advised to insure items when returning them for their own protection. Since we replace your item immediately, Water4Life reserves the right to charge you for the cost of the replacement item if you do not return the original item to us within 30 days of notifying Water4Life of the exchange.

We will not refund the cost of giftwrapping, delivery and other services provided to you in connection with your purchase unless you return the item to us because of an error on our part or because it is defective.